The following conditions apply to Apple AirTag Hermès returns: Shoes must be returned in their original packaging and the sole must not be damaged or marked. The following conditions apply to fragrance returns:ġ.) The product must not be open and must be returned in its original packaging (with transparent film),Ģ.) when returning products that may have been damaged during delivery, the client must ensure that the bottle is still hermetically sealed (if this is not the case, contact us). Please contact us, Customer Service will send you the pre-paid return label by email. If you wish to return an item received as a gift, you may exchange it for an item(s) of equal value. In order to do this, you must return the articles via FedEx® using our system of pre-paid return labels. Returning a product for exchange or refund is complimentary. The returned item(s) must be accompanied by the original receipt or a copy in the case of a partial return. Your order will be accepted for refund or exchange if returned in original condition and packaging, within thirty (30) days from the delivery date.

For FedEx Ground service, allow one to seven business days for delivery once in transit. You will be notified by email when your order is available in-store. In-Store Pickup: Your order will ship with the delivery method chosen at checkout. Expected delivery is Saturday between 12 p.m. Saturday Delivery: Orders must be placed between Thursday 2 p.m. Priority Overnight: Expected delivery is the following business day between 12 p.m. Overnight: Expected delivery is the following business day. Allow one to seven business days for delivery.Ģ-Day: Allow two business days for delivery. Ground: Orders will ship within one to two business days from the date placed. Overnight and Saturday delivery are not available options for Hawaii and Alaska. (Eastern Standard Time) to ship same day unless an item is subject to a ship delay.

Orders with expedited delivery must reach us before 2 p.m. Orders ship Monday through Friday with the exception of national holidays.

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